The Mental Health First Aid Workplace Recognition Program has three tiers:
- Skilled Workplace
- Advanced Workplace
- Master Workplace
At each level, workplaces are assessed based on the percentage of staff trained within the last three years, the successful implementation of actions completed, and the duration at each tier of the recognition program.
To calculate the number of staff trained in Mental Health First Aid, count the number of staff who have completed MHFA training in the last three years. This calculation should include MHFAiders® (staff who have completed the training) and Accredited MHFAiders® (staff who have completed both the training and the short Accreditation assessment that follows the course).
To calculate the number of staff, please convert any part-time staff to one full-time equivalent (1 staff member = 1 FTE). FTE represents the number of working hours that one full-time employee completes during a fixed time period. For example, if two employees work 0.5 FTE (2.5 days per week), that equates to 1 x FTE. Please note, casual staff are not included in the FTE calculation for the purposes of this program.
The required percentage of staff trained in Mental Health First Aid according to the size of the organisation:
| Small Workplace | 5–50 staff | 20% of staff trained |
| Medium Workplace | 51–500 staff | 10% of staff trained |
| Large Workplace | 501–1,500 staff | 5% of staff trained |
| Very Large Workplace | 1,501 and over | 3% of staff trained |